Synopsis
Are your drowning in Work in Process and paperwork? Have you ever assessed back office support activities? Are you aware, applying lean principles in office area can reduce the product development cost by 60% and above? Are you aware, Office area pertains more wastes than production area? Almost, 70% of office activities considered as WASTES which can be simplified and or eliminated. Staffs utilization in office area don’t exceed 42%. Also, are you aware, retailers and brands spent millions of dollars to improve lead time in product development? This workshop provides the tools and techniques to streamline office workflow, reduce costs and shorten processing time.
Overview
World-class organizations are gaining ground by shifting their independent functions into team-based concept supported by several strategic tools. As today, lean principles are implemented in Services industry, healthcare, manufacturing, hospitality, logistics etc. Lean management built on the principles of just in time paradigm based on the fundamental goal of continuously minimizing waste to maximize flow. Being lean therefore implies a continuous effort to achieve a state characterized by minimal waste and maximal flow.
To become lean requires you to change your mindset. You must learn to view waste through “fresh eyes”, continuously increasing your awareness of what actually constitutes waste and working to eliminate it. Some examples of administration lean processes are: ensuring that customer orders are correctly entered to support overall strategic direction regarding on-time-delivery ensuring that work units efforts align with strategic growth initiatives and the list goes on and on the main point is to utilize the lean tools to eliminate all variation within your existing office processes.
Lean organizations are becoming more efficient and less costly through their Lean initiatives in the Administrative and office areas. However, Fundamental change ultimately requires the involvement and support of the entire organization, otherwise initial efforts will collapse.
Much of the untapped potential for work improvements lies, however, in services areas where the value stream relates to management. These management and office value streams directly support the daily needs of other in downstream process. This workshop offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is a must learn for Lean leaders looking to improve their office work activities and shorten their lead time.
The complete workshop is a valuable tool in applying value stream mapping (VSM) to office area, identifying office waste, establishing performance metrics, speeding up administrative workflow and improving office efficiency.